Ordered a rear tray window guard mesh for $200 online. Then when I entered my address and clicked on submit, there was a delay, and I clicked on pay now, then suddenly $$180 postage was added to my total but my payment had been submitted already. This is a <2kg item posted interstate.
I rang the contact number and was answered by an international answering service.
I explained what happened and they said they will have to contact the company and get back to me to me. They never got back to me.
The next day I rang number again and I was talking to what sounded like the company. After I explained to him what happened, he was blunt, and had no empathy. He said he can give a store credit refund only, no money back.
So this item cost me double what it was advertised at!
Ozi4x4, what a national disgrace!